touchpoint

 
Pronunciation: /ˈtʌtʃpɔɪnt/

noun

  • 1a point of contact or interaction, especially between a business and its customers or consumers: every touchpoint must reflect, reinforce, and reiterate your core brand strategy
  • 2a point of reference: one of the cultural touchpoints for the late 1990s
  • 3a touch-sensitive area on an electronic device.